NDIS · Self-Managed & Plan-Managed
Self-managed NDIS cleaning and plan-managed NDIS cleaning across Wollongong & the Illawarra. Compassionate, consistent supports, tailored to your plan.
If you self-manage your NDIS plan, you can choose Illawarra Cleaning Crew directly. We invoice you with a clear, itemised tax invoice you can claim back from the NDIA portal. Same cleaner each visit, no lock-in, and supports tailored to your plan goals.
If your plan is plan-managed, we invoice your plan manager directly using your details and service-agreement line items. No upfront cost to you, full reporting back to your support coordinator if you have one.
What's included
Cleaning supports built around your goals and your home, same cleaner, every visit, no surprises.
How it works
We confirm hours and bill type with you or your support coordinator.
A consistent cleaner, introduced before the first visit.
Same checklist, same person, billed straight to your plan.
We check in to make sure your supports still fit.
Service areas
We service every suburb from Helensburgh to Kiama.
Why choose us
Every cleaner is screened and we carry public liability insurance, certificate sent on request.
If your real estate isn't happy, we come back free of charge within 72 hours.
Trusted by hundreds of Illawarra households and businesses. We answer every call personally.
Pay as you go. Pause, reschedule or cancel any time.
Need it sooner? Most jobs booked within 2-3 days, often same-week.
Real reviews from real Illawarra customers across Wollongong & surrounds.
Customer reviews
"My participants love them. Consistent, kind and easy to deal with on billing."
"Same cleaner every time. She knows my home and how I like things done."
"Took the pressure off our family. Mum's home is finally manageable again."
FAQ
Yes. We support participants who are Self-Managed or Plan-Managed (handled by an independent plan management company). We are not currently an NDIA-registered provider, so we cannot bill Agency-Managed plans directly.
We invoice you directly if you are Self-Managed, or we invoice your plan manager if you are Plan-Managed. Clear, itemised invoices every time.
Yes. Continuity matters. We match you with one cleaner and a backup we've introduced you to.
Yes, bed-changes, laundry and light tidying are part of standard supports.
No penalty. Call or text and we'll move your visit.
Every cleaner we send to NDIS participants is police-checked and briefed on respectful, discreet service. Where a participant's situation requires a Working With Children Check, we assign a cleaner who holds a current one.
For Self-Managed & Plan-Managed NDIS participants. Free quote in 60 seconds.